FAQs

Can I take cremated remains or a full urn when I fly?

Cremated remains can be carried onto flights in either your hand baggage or checked baggage.

In order to comply with regulations, you’ll need to carry with you the following documents:

  • Copy of the Passport of the deceased;
  • Certificate of Death (or other country-specific equivalent) issued by a competent authority from the country of departure;
  • Cremation Certificate.

You’ll also need to ensure that the cremated remains are packed in a sealed outer box or case.

Please be aware that if you are carrying them in your hand baggage, full security procedures will still apply and the sealed box/urn will be x-rayed at the airport security point. Therefore, we need to advise you that if the urn is made of a material that prevents the x-ray device from clearly being able to see what is inside, then the container will not be allowed through the security checkpoint; it is not policy at airport security locations to open any urn, out of respect.

We would strongly advise however, that you contact the embassy of the destination country to learn about that country’s requirements and to ascertain if there is any likelihood of complication at border checkpoints.

This is our general advice, if you cannot physically travel with the ashes, you may wish to consider using our Air Freight / Repatriation Services.